From: John Smith, Shift Leader
To: Greg Hopp, Line Manager
Subject: Screw up
Yo. You know that the Douglas Company takes pride in the quality of manufacturing and that we wantstrive to make sure that there are no troubles on the assembly line. I’m afraid I have some bad news for you. We had an incident involving Jacob. He completely messed up. He did not correctly install some of the wiring harnesses for the DC-10 we’re working on and now we are behind schedule. We are working hard to correct this issue as quickly as possible. I’ll come to your office later to give you a briefing on what we’re doing to correct the issue.
TnxTx, John
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