Hi Kelsey,

Based on the provided monthly volume projection, we’ve been planning for the required worker capacity from our end to meet the TAT and we were able to complete those tasks under the TAT limit. ButHowever, today we received an enormous volume in Multiple Prospect and Casual Company Name line. We also noticed that the provided volume projection for this month does not tally up with the actual volume we received so far.

Therefore, we wanted to inform you that due to the large volume introduced in both of the lines, it’s hardly possible for us to complete all those tasks in next 24 hours. It would have been helpful for us if we were notified earlier about the change in volume sucho that we could have accommodated those changes to meet both of our needs.

We apologize for the inconvenience caused.

Regards,